Pet Boarding Policies
Vaccinations
The safety of our campers is our top priority. We require proof of the following vaccinations be faxed to us prior to check-in.
- Dogs: Rabies, Distemper/Parvo, Bordetella
- Cats: Rabies, Feline distemper (FVRCP), Flea/Tick Preventative
Pets must have received inoculations least 5 (five) days before entering the Resort.
PLEASE NOTE: It is The Pet Owner's responsibility to provide us with the pet's most current vaccination records. Canine Influenza Virus vaccine is not mandatory but strongly recommended.
Parasite Control Policy & Entry Inspection
MANDATORY ENTRY EXAM
We work hard to ensure a safe and parasite-free environment for your pet. As part of this effort, every dog is required to have an entry inspection ($40- $100) to verify they are free of fleas and ticks, healthy and behaviorally sound. We will not board any pets with parasites. We will not board aggressive dogs or any animals that exhibit behaviors that could injure a pet or staff member.
This charge also includes an exit Aloe Vera bath and fluff dry.
Medications
We will gladly administer medications. Additional charges may apply for special circumstances.
- 1x day: $5
- 2x day: $8
Food From Home
We are happy to serve your food from home for an additional fee of $5 per day. Please package the correct amount in a ziploc bag or bring in a sealed plastic container. Provide some extra food as camp is "Rock, Ruff & Roll"! We will gladly return any extra food.
Bedding & Toys
We strongly recommend that you leave bedding and toys at home. They are not guaranteed back. We are a hotel, which means we provide the linens! Your dogs seldom play with toys here because the environment and daily activities are so different from home. Disinfected toys are provided and maintained during playtime.
Deposits
Space is held on a first-come, first-served basis. Your deposit amount will be given when booking your reservation. Customers are given the non-refundable date at the time they leave the deposit. If a cancelation is made on or before that date- you will be refunded the deposit minus a $10 credit card processing fee. If a cancellation is made after the nonrefundable date- the complete deposit is forfeited. The deposits are not transferable to a future stay.
Check-In Schedule
Monday - Friday: 8:00AM to 11:00AM
Saturday: 9:00AM to 11:00AM
Pick-Up Times
Monday – Friday: 8:00AM to 11:00AM
Monday – Friday: 4:00PM to 5:00PM
Saturday: 9:00AM to 11:00AM
Sunday: 5PM (Prepaid by appointment only)
We operate our pet resort much like a hotel. If you pick up your pet before 11AM, you are NOT charged for that day. All afternoon pickups will be charged the full daily rate.
We require 24 hour notice to change the exit date and pickup time. Any changes to reservations must be done over the phone and left on the answering machine or with a staff member. If you do not show for pickup at scheduled time you will be charged a no show fee.
NO SHOW FEE $30.
Payment Options
We accept Visa, MasterCard, Discover, and Cash. NO personal checks OR American Express.
Please note that there is a 3% credit card fee. No fees for debit or cash payments.